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    Cookie Policy

    Background

    This website https://expertestateagents.co.uk (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

    Definitions and Interpretation

    In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

    Term
    Definition
    Cookie
    Means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.
    Cookie Law
    Means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)
    Personal Data
    Means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)
    We/Us/Our
    Means “enter company”, a limited company registered in England under company number “enter company number”, whose registered address is Square Root Business Centre, 102-116 Windmill Road, Croydon, Surrey CR0 2XQ, and whose main trading address is Square Root Business Centre, 102-116 Windmill Road, Croydon, Surrey CR0 2XQ.

    Information About Us

    Our Site is operated by “Expert Estate Agents”, a limited company registered in England under company number “your company number”, whose registered address is Square Root Business Centre, 102-116 Windmill Road, Croydon, Surrey CR0 2XQ, and whose main trading address is 2 Square Root Business Centre, 102-116 Windmill Road, Croydon, Surrey CR0 2XQ.

    How Does Our Site Use Cookies?

    Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

    By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site e.g. advertising services.

    All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

    Type of Cookie
    Description
    Strictly Necessary Cookies
    A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
    Analytics Cookies
    It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information,
    helping Us to improve Our Site and your experience of it.
    Functionality Cookies
    Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary
    Cookies, but not all necessarily fall into that category.
    Targeting Cookies
    It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics
    Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. (Some information gathered by targeting Cookies may
    also be shared with third parties.)
    Third Party Cookies
    Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up
    tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
    Persistent Cookies
    Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
    Session Cookies
    Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close
    your browser. Session Cookies are deleted when you close your browser.

    For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

    For more specific details of the Cookies that We use, please refer to the table below.

    Our Use of Cookies

    The following first party Cookies may be placed on your computer or device:

    Name of Cookie
    Purpose
    Strictly Necessary
    Session
    This allows the site to remember who you are as you travel through the site
    ✓
    Validation
    This allows us to validate the current user, if they are logged in to the site.
    ✓

    The following third party Cookies may be placed on your computer or device:

    Name of Cookie
    Provider
    Purpose
    lang
    Twitter
    Stores your language to provide language-specific content.

    Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however, whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

    The analytics service(s) used by Our Site use(s) Cookies to gather the required information.

    The analytics service(s) used by Our Site use(s) the following Cookies:

    Name of Cookie
    First/Third Party
    Provider
    Purpose
    _ga
    Third Party
    Google Analytics
    Used to distinguish users
    _gid
    Third Party
    Google Analytics
    Used to distinguish users
    _gat
    Third Party
    Google Analytics
    Used to throttle request rate
    __utma
    Third Party
    Google Analytics
    Used to distinguish users and sessions
    __utmb
    Third Party
    Google Analytics
    Used to determine new sessions/visits
    __utmc
    Third Party
    Google Analytics
    This cookie operates in conjunction with the __utmb cookie to determine
    whether the user is in a new session/visit
    __utmt
    Third Party
    Google Analytics
    Used to throttle request rate
    __utmz
    Third Party
    Google Analytics
    Stores the traffic source or campaign that explains how the user reached
    your site

    Consent and Control

    Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies (unless those Cookies are strictly necessary); however, certain features of Our Site may not function fully or as intended.

    In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

    The links below provide instructions on how to control Cookies in all mainstream browsers:

    Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

    Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

    Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

    Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

    Safari (iOS): https://support.apple.com/en-gb/HT201265

    Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

    Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en(Please refer to your device’s documentation for manufacturers’ own browsers)

    Changes to Our Privacy Policy

    We may alter this Cookie Policy at any time. (If We do so, details of the changes will be highlighted at the top of this page.) Any such changes will become binding on you on your first us of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

    In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

    Further Information

    If you would like to know more about how We use Cookies, please contact Us at info@expertestateagents.co.uk, by telephone on 020 8656 8888, or by post at Square Root Business Centre, 102-116 Windmill Road, Croydon, Surrey CR0 2XQ. For more information about privacy, data protection, and our terms and conditions, please visit our Privacy Policy

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    Square Root Business Centre
    102-116 Windmill Road
    Croydon
    Surrey
    CR0 2XQ

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